What is the best way to send recorded content for transcription?
If your firewall allows, we highly recommend transferring your files via DropBox, which companies should be happy to set up for you at no additional charge.
If you require extra security on your file transfers, make sure you speak with the service about sending your recordings via SSL encrypted SFTP (Secure File Transfer Protocol). Make sure the transcription service offers private FTP accounts, so that only you have access to your audio files. Sending files electronically prevents delays and loss of media in transit, expediting the transcribing process overall. Additional charges may apply if a company is hosting private securely encrypted servers for your data.
This means as soon as recordings are sent, the service can put your project into its production queue and begin transcribing right away – no more expensive shipping costs and loss of sleep due to packages that never made it!
WARNING! WARNING! WARNING!
The most important fact that should be taken into account (even if you do not transcribe your recordings) is the quality of the recording. The computer people got it right many years ago – GIGO (Garbage In, Garbage Out). If you put any value on your work, you should invest in equipment that will always result in good-quality audio. Since most the work listed above is done in less than ideal recording environments, your recording equipment should be of such quality that it will result in the best recording possible. While some poor recordings can be electronically corrected or enhanced, every additional action taken by a transcription company will add to your eventual cost – in one way or another.
Even if you do your transcribing, always have a backup copy of your original audio or video before you begin transcription.