What is the best way to send recorded content for transcription?
If your firewall allows, we highly recommend transferring your files via DropBox, which companies should be happy to set up for you at no additional charge.
If you require extra security on your file transfers, make sure you speak with the service about sending your recordings via SSL encrypted SFTP (Secure File Transfer Protocol). Make sure the transcription service offers private FTP accounts, so that only you have access to your audio files. Sending files electronically prevents delays and loss of media in transit, expediting the transcribing process overall. Additional charges may apply if a company is hosting private securely encrypted servers for your data.
This means as soon as recordings are sent, the service can put your project into its production queue and begin transcribing right away – no more expensive shipping costs and loss of sleep due to packages that never made it!
Always have a backup copy of your original audio or video before sending it for transcription.