Forensic Transcription

IT’S HIDDEN IN THE DETAILS

Forensic transcription doesn’t refer to scientific work in a crime lab, but instead describes our analytical, detail-oriented approach to each client’s project. It is our approach, and our clients’ understanding, that we will pay attention to the minutiae of each and every project we receive: audio, video, handwritten, or any other type of content that we’re given by every client. 

At the Audio Transcription Center, we’ve spent the better part of our 56 years in business investigating changing technologies to always improve upon how best to transcribe our clients’ recordings and materials. But our methods have always stuck true to our beginnings: harnessing the power of human ingenuity and critical thinking first and foremost. 

It is through this forensic approach by our all-human team that we’re able to understand that each project has its own set of exciting challenges, and requires a level of attention to detail that artificial intelligence and other services just don’t provide. 

At the Audio Transcription Center, nothing about our intelligence is artificial.

Accents, Artificial Intelligence and Humans.

Accents. There are an estimated 30 accents that span the landscape of the United States. Tell me, if we as humans have a hard enough time parsing out the dropped “Rs” in words from a Bostonian (please note we’re a bunch of Bostonians here at ATC), how is Artificial Intelligence (AI) ready and able to do so? It isn’t!

There’s a reason we continue to be used as a human test-case against AI.

Is the adaptability of artificial intelligence’s deep learning modules able to discern all of these accents, colloquialisms, and dialects the same as the adaptability of a human team of transcriptionists? We think not. Who better to transcribe that Bostonian than fellow Bostonians? Who better to comprehend the words and colloquialisms from recordings of oral histories from folks in New Orleans (for instance) than people from New Orleans? We’ve been custom-matching client content to every human transcriptionist for 55 years, and we’ll keep doing so. We guarantee it!

Lastly, I know when I talk to the AI of my phone asking it one question or another, inevitably, it gets something wrong every time. And mind you, I’m somehow one of those Bostonians who no one ever believes is actually a Bostonian. Yet, it still has a hard time understanding me. Go figure.

At the Audio Transcription Center, nothing about our intelligence is artificial!