Navigating The Transcription Landscape: Why Our Elite Client Base Still Trusts Human Transcriptionists

Transcription services have become an essential tool across various industries and there are a variety of these industries and institutions that utilize ATC’s transcription services. Some of these sectors include (but are not limited to): oral history, academic institutions, military detachments, legal proceedings, entertainment industries, market research, archival content, government agencies, and financial institutions. ATC prides itself on offering its top-of-the-line services to a diverse group of clientele.

Oral histories are extremely useful in capturing narratives from across the spectrum of society that you might not want to lose. We’ve had the pleasure of working on six U.S. Presidential oral histories from three different academic institutions over our 58 years in business. Other institutions choose to use transcription services to preserve local histories, family histories, corporate histories, and other significant cultural histories. Archival content oftentimes requires more precision and accuracy because of the “dated” content whose media may include recordings of audio or video in various formats, or handwritten or typed pages. For example, if the content came from an archive that houses analog content. By being the transcription service for these oral historians and archivists we are able to help future generations continue to have access to these important historical records.

Transcription services support everything from the transcription of the collection of interviews and focus groups that are utilized to broaden dissertation research, to the transcription of lectures used as tools by both students and educators. Services may also be used to analyze data, conduct qualitative research, and to provide accessibility to their work.

Transcription within military and government agencies allows for the maintenance of accurate records that can be used for training, analysis, and archival purposes. Additionally, a major focus of ATC’s clientele in these verticals is around the transcription of oral histories collected from the assorted detachments of the U.S. military whose members have deployed to locations across the globe. ATC also has the honor of transcribing oral histories from the numerous and varied NPS National Historical Sites across the United States, NARA, NASA, the Forestry Service, and more.

ATC offers expertise and certified transcripts for legal organizations. This includes a range from legal proceedings and hearings to body cam footage and depositions. Transcripts for legal purposes will only be transcribed verbatim as every word and utterance is critical to the meaning of the transcript, hence the accuracy of transcripts in this arena are a non-negotiable and could possibly make or break a case.

The entertainment professions rely on ATC’s transcription services for a variety of reasons including, script transcripts and captioning of video content. Transcription services assist with the editing and production process, and the need for fast and accurate transcription within the entertainment trades continues to be a top need and priority. ATC has partnered with numerous production companies and documentarians who utilize ATC’s timecoding within transcripts to be able to more efficiently edit their video footage to eliminate non-verbal utterances and other undesired content.

The market research sector conducts focus groups, interviews, surveys, and discussions making the need for transcription services a central part of their qualitative analysis process. Advanced analytics and consumption of data have increased over the years and will only continue to do so. Qualitative data within transcripts offers key isights for market researchers and their clients to make decisions that have a direct effect on their processes, methods, and procedures.

There are a diverse number of reasons financial institutions utilize transcription services. Accurate and reliable transcriptions help these establishments maintain compliance and assist with analysis and reporting. Numerous financial institutions will have their daily morning meetings transcribed and utilize the transcripts to make the most informed decisions on their daily operations.

Transcription services have evolved tremendously over the years and will continue to do so, even with the rise of AI transcription. The need for human accuracy and human understanding remains a critical reason why these industries continue to choose ATC time after time for their transcription needs.